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Grand Velas Riviera Maya - All Inclusive
Costco Member Reviews
Costco Star Rating 
Carretera Cancun, Tulum Km 62, Municipio de Solidaridad, Playa del Carmen, Quintana Roo, 77710, Mexico
This luxurious, all-inclusive resort is set amid 85 acres, features attentive service, gourmet dining, elegant suites, a kids’ club, a teens’ club, and a lavish spa featuring an extensive menu of treatments and a hydrotherapy area.
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Executive Members receive an annual 2% Reward, up to $1,250, on qualified Costco Travel purchases
Hotel Details
Overview
Hotel Description
Bordered by a white-sand beach and the lush jungle, this luxurious, all-inclusive resort offers a sophisticated experience and impeccable service. Set amid 85 acres, discerning guests will enjoy gourmet dining at a variety of restaurants, including one that is Michelin-rated, three pools, three swim-up bars, and two fitness centers. Accommodations are comprised of 539 spacious and elegant suites set in three different ambiances, and select suites feature a relaxing plunge pool. Adults may unwind at the award-winning 89,000-square-foot SE Spa, featuring an extensive menu of treatments and a hydrotherapy area. Young guests will enjoy the kids' pool and the kids' club, which offer a variety of activities and special programs, while teens will enjoy a club designed especially for them.
Key Features
- Area: Playa del Carmen
- Number of Rooms: 539
- Number of Floors: 4
- Elevator(s)
- Check-In Time: 3:00 p.m.
- Check-Out Time: 12:00 p.m.
- Wheelchair-Accessible Room(s) Available
- Minimum Age to Stay Without an Adult: 18
- All-Inclusive
- Distance from Airport: 45 Minutes
Property
Features
- Activities/Tour Desk
- ATM
- Bar(s)
- Beach (swimmable)
- Children's Club - See Below
- Children's Pool
- Concierge Desk
- Currency Exchange
- Gift Shop/Boutique
- Health/Fitness Facility
- Night Club/Disco
- Parking (self)
- Parking (valet)
- Restaurant(s)
- Room Service (24 hours)
- Swim-Up Bar(s)
- Swimming Pool(s) - Outdoor
Children's Club Information :Ages 4 through 12. This program offers a variety of daily activities, including arts and crafts, storytelling, movies, dinner, and more. Evening sessions are available. Teens Club Information: Ages 13 through 18. This program offers a variety of daily activities, including billiards and video games.Features for a fee
- Babysitting
- Beauty Salon
- Business Center
- Dry Cleaning
- Internet Access (wireless)
- Spa
- Wedding Services
Activities
- Pilates
- TableTennis
- Volleyball
- Yoga
Dining
Azul: This open-air restaurant overlooks the ocean and offers an extensive selection of international cuisine.
- Meals Served: Breakfast | Lunch | Dinner
- Menu Type: Buffet
- Cuisine Type: International
- Dress Code: Casual Attire
Chaká: Enjoy a variety of international fare as well as regional cuisine in this open-air restaurant.
- Meals Served: Breakfast | Lunch | Dinner
- Menu Type: À la carte
- Cuisine Type: International
- Dress Code: Casual Attire
Cocina de Autor: This Michelin-rated restaurant serves unique cuisine from a preset menu, all within a refined ambiance. Guests 12 and older are welcome.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Reservations: Required
- Cuisine Type: Mexican | Caribbean
- Dress Code: Collared Shirt | Long Pants Required
Bistro: Breakfast and lunch features an international menu. In the evening, enjoy French-inspired dishes and local favorites in a soothing oceanfront setting. A dress code and reservations are required for dinner. Guests 12 and older are welcome.
- Air-Conditioned
- Meals Served: Breakfast | Lunch | Dinner
- Menu Type: À la carte
- Reservations: Required
- Cuisine Type: International | French
- Dress Code: Collared Shirt | Long Pants Required
Lucca: This restaurant features a distinguished menu of Italian-Mediterranean cuisine highlighted by fresh seafood, meats and homemade pastas.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Reservations: Required
- Cuisine Type: Italian | Mediterranean
- Dress Code: Collared Shirt | Long Pants Required
Frida: Savor traditional gourmet Mexican cuisine indoors or on the outdoor terrace.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Reservations: Required
- Cuisine Type: Mexican
- Dress Code: Collared Shirt | Long Pants Required
Piaf: Classic French specialties are served in an elegant atmosphere. Guests 12 and older are welcome.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Reservations: Required
- Cuisine Type: French
- Dress Code: Collared Shirt | Long Pants Required
Sen Lin: Experience exotic dishes inspired by the culinary flavors of northeast and southwest Asia.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Reservations: Required
- Cuisine Type: Asian
- Dress Code: Collared Shirt | Long Pants Required
Amat Café: Delight in a variety of coffees, drinks, and quick bites, including sandwiches and pastries.
- Meals Served: Snacks
- Menu Type: À la carte
- Cuisine Type: Espresso
- Dress Code: Casual Attire
Rooms
The elegant and spacious suites are furnished with contemporary Mexican décor, and feature a spa tub, a rain shower, a Nespresso machine, a pillow menu, and Molton Brown bath amenities. Select suites also feature a plunge pool on the terrace.
The resort is comprised of three sections: Zen, Ambassador and Grand Class. The Zen section is nestled amongst the jungle and is a five-minute shuttle ride to the beach, while the Ambassador and Grand Class sections are located near the beach. Each area has its own pool complex and bar service, and restaurants, shops, and other venues are located throughout the resort.Available in All Rooms:
- Air Conditioning
- Coffee/Tea Maker
- DVD Player
- Hair Dryer
- Housekeeping - Daily
- In-Room Safe
- Iron/Ironing Board
- Mini-bar
- Satellite/Cable TV
Available in Some Rooms:
- Crib
- Rollaway Bed
- Zen Grand Suite Nature-View - All-Inclusive
Suites are located in the Zen section and feature a nature view.
- Balcony/Lanai
- Approximate Square Metres: 67
- Bedding: King or Two Doubles
- Zen Grand Pool Suite Nature-View - All-Inclusive
Suites are located in the Zen section and feature a nature view. Additional amenities include a plunge pool.
- Balcony/Lanai
- Approximate Square Metres: 67
- Bedding: King or Two Doubles
- Zen Grand Two-Bedroom Family Suite Nature-View - All-Inclusive
Suites are comprised of two connecting suites, which are located in the Zen section and feature a nature view.
- Balcony/Lanai
- Approximate Square Metres: 135
- Bedding: King and Two Queens
- Ambassador Suite Ocean-View - All-Inclusive
Suites are located in the Ambassador section and feature an ocean view.
- Balcony/Lanai
- Approximate Square Metres: 70
- Bedding: King or Two Queens
- Ambassador Pool Suite Oceanfront - All-Inclusive
Suites are located in the Ambassador section and feature an ocean view. Additional amenities include a plunge pool.
- Balcony/Lanai
- Approximate Square Metres: 70
- Bedding: King or Two Queens
- Ambassador Two-Bedroom Family Suite Ocean-View - All-Inclusive
Suites are comprised of two connecting suites, which are located in the Ambassador section and feature a partial ocean-view or an ocean-view.
- Balcony/Lanai
- Approximate Square Metres: 135
- Bedding: King and Two Queens
- Grand Class Suite Oceanfront - All-Inclusive
Suites are located in the Grand Class section and feature an ocean view. Additional amenities include a plunge pool.
- Approximate Square Metres: 99
- Bedding: King or Two Queens
All-Inclusive
Includes:
- Children's Club
- Gratuities and Taxes
- Room Service
- Unlimited Domestic Drinks
- Unlimited Meals and Snacks
- Unlimited Select International Drinks
Available for Purchase
- Laundry Or Dry Cleaning Services
- Spa and Beauty Services
- Telephone Calls
Map
Costco Member Reviews
Costco Travel makes every effort to verify the accuracy of all information provided. Additional fees for amenities or services may be charged by the hotel, resort or cruise line. Amenities or services may be discontinued or revised by the provider without notice. Hotels, resorts, ships or accommodations designated as wheelchair accessible do not necessarily meet CDA requirements. Costco Travel is not responsible for inaccuracies or provider modifications.
Costco Member Reviews
The Costco Star Rating assigned to each hotel is only intended as a guideline. The rating is based on information that has been compiled by Costco Travel buyers and might differ from other references.
Property offers the ultimate in elegance and sophistication, with highly personalized service and hospitality.
Property offers upscale design and décor, superior dining venues, manicured grounds, and a high level of service and hospitality.
Property offers above-average accommodations, service, comfort, facilities and grounds.
Property offers basic accommodations, décor, facilities and grounds.
